What we make
We have a complete range of standard models, which are either available in stock or can be produced in a few days. Standard models are illustrated on our website
We also make custom-made furniture for hotels and other specialized users. The procedure for making custom-made furniture is as follows:
We take your requirements, which are then written and agreed
We cost the item, we employ two quantity surveyors. We may also make a preliminary sketch
After the cost is agreed, you pay us a deposit of 40 percent of the total value, including VAT. We then produce a shop drawing
After the shop drawing is agreed, we go ahead and produce the item; payment of the balance follows on delivery.
The prices of our standard items are uniform at all our outlets. Prices are net without discount. For sales, larger than 12 items, quantity discounts can be arranged. Prices for custom-made articles are by negotiation.
The wood used is either from Kenya or the DRC; it is dried to 12 percent moisture content before it is made into furniture. The factory possesses a 67 cubic meter timber drying kiln. The hardware (hinges, locks, drawer runners, etc.) is imported from Hafele, Nargold, Germany.
Our warranty is unique, as follows:
“THERE IS NO FIXED WARRANTY PERIOD. WE GUARANTEE THE FURNITURE FREE FROM DEFECTS OF WORKMANSHIP OR MATERIALS WITHOUT TIME LIMIT, BUT THIS DOES NOT INCLUDE NORMAL WEAR AND TEAR NOR FAILURE DUE TO IMPROPER USE”
We are able to give such a guarantee because we are sure of the quality of our products.
Management and Organizational Capability
Because we aim at international standards, the methods of management and production are different from other companies. Production relies on machines and is more rationalized. Workers have been trained to use these methods. All new designs are initiated with drawings; all key workers have been trained to understand and work from drawings.